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IATA PASSENGER GROUND SERVICE COURSE (MONTREAL, CANADA)

January 19, 2024
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This property is marketed by

LOUIS PRESTON

Member Since: 5 months

94114758780

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Offer Type

best-certificate-courses

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Medium

english

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Duration

6 months

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Location

Colombo

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Commencement

soon

Learn what it takes to work at one of the airline industry’s most visible airport positions and obtain the skills you need to provide assistance and related passenger services at the check-in, gate and concourse of your airport. The course is designed to complement the training requirements outlined in the IATA Airport Handling Manual (AHM), the IATA Safety Audit for Ground Operations (ISAGO) and the IATA Passenger Services Conference Resolutions Manual (PSCRM).

COURSE CONTENT

Introduction to airport and airline operations
Computer Reservations (CRS) and Departure Control Systems (DCS) functions
Passenger and Baggage check-in procedures (airport and off-site)
Conditions of passenger and baggage carriage, boarding procedures and flight close-out messaging
Dangerous Goods regulations awareness for passenger service agents
Managing passenger interactions
Aviation security procedures for passenger and baggage transport
Enhanced passenger facilitation, latest innovations and career opportunities

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Program Type:Aviation

medium:english

commencement:soon

duration:6 months

Location:Colombo

Alumni Association
Cafeteria
Clubs and Societies
Labs
Library
Parking
Recreation Area
Relaxation Area
Sports and Outdoor Activities
Student Center
Study Area
Wi-Fi

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