Quality Management plays a crucial role in any company’s growth and performance. It is also an essential resource in the competition for customer relationships, striving to deliver a superior experience. The extensive knowledge provided by the quality management specialization provides students with a deeper understanding of four primary areas.
First, it deepens the knowledge of quality concepts (Lean Six Sigma, Toyota Production System, Lean Management, etc.). Second, it focuses on a wide range of problem-solving techniques such as Kaizen, QC Circle, DMAIC, Focused Brainstorming, Process Mapping, SIPOC Diagram, Force-Field Analysis, Matrix Analysis, C