Advanced Certificate Course in Secretarial Practice

*Role of Secretary
*Effective Customer Care
*Introduction to Office Management
*Record Management
*Effective Communication
*Modern Written Communication (Letters/ Memos/ Circulars etc)
*Meeting Techniques
*Presentation Techniques
*Office Management
*Interview Skills
*Telephone etiquette
*MS Office Package
*Manuscript
*Negotiation Skills
*5s for Office
*Stress Management
*Time Management
*Effective Public Relations